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4. Base Segment

Select or create the base customer segment or scenario to serve as a reference point for your analysis. This defines the initial population of interest, such as customers within a specific geography, tariff class, or behavioral profile.

5. Comparison Segment

Select or create the comparison segment or scenario to measure changes against the base. This defines the population or conditions you want to compare, such as after an intervention or with different customer attributes.

6. Impacts

Select the impact views that are most relevant for this analysis.